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The purchase of products or services made on Cartadaparati.it (the "Site") are governed by the following conditions (the "Conditions").

By clicking on the "accept" button, the user (the "User") accepts the Conditions without limitations or reservations. The site is owned by Eko design srl, with a single member, located at via Amerigo Vespucci, 163,  65126 PESCARA, Italy, VAT number IT01975560689.

1. Services offered by the site

1.1 The Site allows the use of web to print services (collectively "Services"), in particular the customized printing of wallpaper and accessories (the "Products") with home delivery, or delivery to third parties via postal services exclusively in the Italian territory (the "Postal Service"). Unless otherwise specified, these Conditions apply to all Services offered by Cartadaparati.it, where compatible. The execution of the Services may be entrusted by Cartadaparati.it to third party subcontractors or suppliers.

1.2 To access the Services, it is necessary to register on the Site in the area reserved for the User. During registration, Users will be asked to specify whether they intend to register and therefore make purchases as a company, sole proprietorship/professional, private individual or association, also specifying the nationality of the User. Only purchases of Services made by private Users will be subject to the applicable regulations for consumers, as provided by the Legislative Decree 06.09.2005 no. 206 (the "Consumer Code").

1.3 All final prices of the Services displayed on the Site are expressed in euros and can be viewed both with and without VAT, depending on the country or type of registration. The prices of the Services may be subject to periodic changes. For certain Products and offers, shipping costs are included. For all other Products, these are charged to the User.

2. Product selection and purchase method

2.1 The information and details contained on the Site should not be considered offers: they simply constitute an invitation to Users to conclude business through the submission of purchase orders. The proposal to purchase the Products is formulated by the User at the time of sending the order form in electronic format at the end of the procedure provided by the Site and described below.

2.2 After authentication, the User can proceed with the selection of Products as described in the relevant sections, selecting them one at a time, customizing them in size, and adding the desired quantities in their shopping cart. Some images may be provided for informational purposes and may differ from the appearance of the delivered Product.

2.3 Unless the User opts for the images or designs suggested by Cartadaparati.it for some Products, once the quote is confirmed and payment is completed (except for cash on delivery and bank transfer options), the User will be asked to complete the order by uploading to the "Send file area" the content they want to print.

2.4 The User remains solely responsible for verifying the contents, spelling, and graphics of the uploaded files.

2.5 At the end of the selection of the desired items, a screen will be displayed for the submission of the order with an indication of the total costs and expenses for all the selected Products and/or Services.

2.6 Following the submission of the order, the User will receive an order confirmation in which the type of ordered Products, the price of each of them, related taxes, delivery costs, as well as the chosen payment method will be specified. The contract is considered concluded and binding when Cartadaparati.it sends the order confirmation to the User's email address provided during the Site registration.

2.7 Cartadaparati.it reserves, at its sole discretion, the right not to process any order. This may also occur in the event that:

- the data provided by the User at the time of filling out the order form are incomplete or incorrect;

- the User does not meet the requirements to proceed with the payment conditions;

- the ordered Products are not available.

In the above cases, Cartadaparati.it will inform the User via email that the order proposal has not been accepted (in whole or in part) specifying the reasons and, therefore, the contract is not concluded. In this case, Cartadaparati.it will refund any sums already paid by the User.

2.8 The contract will be archived with the possibility for the Customer to access it.

3. Payments and uploading of content

3.1 The customer can purchase the Services online and make payments using the various means of payment indicated on the Site, following the instructions given for the purchase procedure.

The necessary information for payment will be forwarded, via encrypted protocols, to the payment institution entrusted by Cartadaparati.it with remote electronic payment services, without the possibility of access by third parties. Payments must be made in advance and, only after the payment and the upload of the "compliant" file by the User, the selected items will be put into production.

3.2 For payments by Bank Transfer, production will only start after the credit has been received and, consequently, delivery may be delayed by 2-3 days, plus the time for printing and shipping. In this case, it is also necessary to insert the order number in the reason for the payment to identify the transaction.

For cash on delivery payments, the order goes directly into production following the upload of the "compliant" file. This method of purchase therefore does not affect delivery times. Invoicing of purchases will already take place at the shipping stage. Cartadaparati.it reserves the right, in any case, evaluating at its discretion the circumstances of the case, not to accept this method of payment. In such a case, the User will be contacted immediately to agree on the payment methods. Cash on delivery and bank transfer payment is however excluded for the Postal Service.

3.3 The invoice will be made available to the customer in their own reserved area in a dedicated section: it will be the customer's responsibility to access this area, print the document and keep it according to the rules in force.

4. User responsibility for uploaded content

4.1 The selection of content and images to be printed, as well as the acquisition of the relative authorizations for their reproduction, where necessary, as well as - in the case of the Postal Service - the use of personal information related to the recipients, remain the exclusive responsibility of the Users. Cartadaparati.it will not proceed in any case to the verification of the contents except in relation to the technical specifications and the graphic compatibility with the specific requests.

4.2 Cartadaparati.it cannot in any way be held responsible for the unauthorized use of images by Users and for any type of violation of third party rights on them.

The User therefore exempts Cartadaparati.it, also committing to keep it indemnified and hold harmless, from any responsibility towards third parties who should complain about violations of intellectual property rights, injuries to the image, honor, decorum, moral integrity or in any case any material and non-material damage resulting from the printing of the images and contents uploaded by the User himself, as well as - in the case of the Postal Service - resulting from the use of personal information and/or receipt of the Products by the recipients of the Service.

The User declares to know and undertakes to respect the technical specifications present on the Site in relation to the composition and permitted use of the materials that constitute the Products. The User assumes full responsibility for this and therefore indemnifies Cartadaparati.it, also undertaking to keep it harmless and indemnify it, from any liability, even for pecuniary or non-pecuniary damage, for the incorrect use of the Products or non-compliance with the technical specifications of the same by the User or third parties.

4.3 Cartadaparati.it reserves the right to block any order that involves an obvious violation of third party intellectual property rights or whose contents are defamatory, violent or otherwise contrary to public order and good morals.

5. Delivery and shipping times

5.1 The Postal Service provides exclusively for delivery within Italian territory; the service is therefore not usable for deliveries abroad.

5.2 The delivery of the Products will be made on the dates selected by the User during the quotation phase; in the case of Postal Service, the delivery times to the final recipient are referred to the terms applied by the postal courier, which are highlighted to the User during the ordering procedure.

5.3 Being a sale with shipment, the terms are merely indicative and not guaranteed since, regardless of the consideration paid by the User, they depend on the delivery performances of third parties such as couriers and are intended to be calculated from the completion of the order, that is, at the end of the file upload and receipt of confirmation. Delivery dates are valid for most of a given national territory. The islands and the most remote areas might be served in two or more additional working days.

5.4 The order must be considered not completed until the file has been uploaded by the User and the related payment has been made. If the User does not upload the file within 15 days from the date of the order, the order will be cancelled. In case of a non-compliant file, if it is not replaced within a limit time of 15 days the order will be cancelled.

In case of order cancellation due to causes attributable to the User, Cartadaparati.it will apply a penalty of Euro 10.00.-, as a refund for the costs of taking charge and managing the order procedure.

Deliveries to fairs will not be managed.

By working days we mean the days from Monday to Friday excluding 1/1, 6/1, 25/4, 1/5, 2/6, 15/8, 1/11, 8/12, 24/12, 25/12, 26/12, 31/12, Easter Monday.

5.6 Cartadaparati.it will not be liable in any case for possible damages caused by delays in delivery, which is performed by couriers who are third parties to Cartadaparati.it.

5.7 The risks related to the Products pass to the User at the time of delivery of the Products to the courier.

6. Right of withdrawal and returns.

6.1 Pursuant to art. 59 lett. c of the Consumer Code, Cartadaparati.it informs Users that the right of withdrawal is excluded for all Products and goods packaged to measure or personalized for the User with the printing of the contents and images selected or uploaded by the User himself.

Under current legal provisions, the User, who is a consumer, has no right to exercise the right of withdrawal in case of printing of wallpaper, as the product provided is fully printed and customized in form and dimensions on his specific needs, however the customer can request a return if he believes that the product does not conform to what was requested, presents manufacturing defects or other problems related to the production process.

In this regard, we recommend requesting a sample of the product in advance to preview its quality, invoice and test its consistency. 

6.2 In case of return request for manufacturing defects Cartadaparati.it only after verifying its responsibility will provide for the reprint of the product or a part of the defective product taking care of the production costs as well as postage.

6.3 Return requests will not be accepted if:

-the customer has mistakenly ordered one model instead of another

-the customer has mistakenly entered wrong measures or quantities

-the customer has had a change of mind

-the customer should receive the goods in more than 5 working days (but within 15 days)

-the customer finds different colors compared to the calibration of the coloration of his own monitor

-the customer has poorly installed or failed to install the wallpaper

-the customer did not realize the real proportions and/or size of the subjects or the reproduced image.  

has not received the goods or until the User has shown that he has sent back the goods, depending on which situation occurs first.

6.4 Cartadaparati.it in some cases may agree with the customer a fixed refund established from time to time opting it to the return and reprint procedure.  

7. Disclaimer - product defects

7.1 Cartadaparati.it will not be liable to the User for any kind of damage, both direct and indirect, resulting from any errors, of any nature, in the printing of the file sent by the customer, except in cases of wilful misconduct or gross negligence.

In case of printing errors not attributable to the User or delivery of defective or damaged product, Cartadaparati.it will be exclusively obliged to perform a single reprint of the material.

Users qualifying as consumers can request Cartadaparati.it, within the term from art. 132 of the Consumer Code, the remedies provided by the same Consumer Code for the non-conformity defects of the Products existing at the time of delivery.

7.2 At the time of delivery, the User is required to carefully examine the products received. Any defects of the delivered goods, errors in printing or packaging of the material not attributable to the User, must be immediately reported to the courier or customer service. The goods must be withdrawn by signing with a specific control reserve. The User will then need to open a report, making sure to attach photographic documentation where requested within 8 days from the receipt of the material.

Cartadaparati.it will do its best to respond to reports in a short time.

8. Mailing Service - Appointment as Data Controller

8.1 With the conclusion of a contract for the Mailing Service, the customer, as the Owner, appoints Cartadaparati.it, which accepts, as Controller (hereinafter ‘Controller’) of the processing (according to art.28 of EU Regulation 2016/679 the General Data Protection Regulation - the “Regulation”) of the personal data of which the customer is the Owner.

8.2 The Owner entrusts the Controller, who accepts, with the task of carrying out, on its behalf, the processing operations necessary for the correct execution of the Mailing Service, including, for example but not limited to, storage, processing, printing and mailing as well as any other operation strictly necessary for the exact fulfilment of its performance object of the Contract in a lawful manner, according to correctness, in compliance with the provisions of the Regulation and the Contract. The Controller commits to process the data for the exclusive purpose of fulfilling the Mailing Service as per the Contract.

8.3 The User must be considered the sole Data Controller with reference to the Data processed under the Contract. The User is obliged to respect the obligations imposed on it by the Regulation as Data Controller and must, in particular guarantee that (a) the information provided to the Controller is correct and updated, and (b) the acquisition and processing of data within the Contract occurs in compliance with the principles of the Regulation and by virtue of a legitimate legal basis as per articles 6 and 9 of the Regulation.

8.4 The Manager commits:

a) to treat personal data in a lawful manner, in fairness, in compliance with the provisions of this Contract, the Regulation, and any further instructions received from the Data Controller from time to time regarding the processing of personal data;

b) to identify and appoint the Persons in charge and provide them with detailed instructions, consistent with this Contract, for the correct and lawful processing of Personal Data, supervising their actions;

c) to allow the Persons in charge access only to Personal Data the knowledge of which is strictly necessary to fulfill the tasks assigned to them, imposing on them, in the acts of appointment, the obligation of confidentiality regarding the Processed Data;

d) to adopt technical and common-sense measures to prepare a security system suitable to comply with the prescriptions of articles 32 and following of the Regulation, in order to prevent personal data from being dispersed or destroyed, even accidentally, and, above all, that unauthorized subjects can access them or that an unauthorized or different treatment from the above-mentioned purposes is made by the authorized subjects, and to guarantee in particular the application of security measures for the processing of personal data adequate under art. 32 of the Regulation;

e) to collaborate with the Data Controller in order to guarantee the data subject who requests it the effective exercise of the rights provided for by articles 15 and following of the Regulation;

f) to assist the Data Controller if he intends to carry out an impact assessment on the protection of personal data under art. 35 of the Regulation relating to a processing carried out by Cartadaparati.it on behalf of the Data Controller;

g) to communicate to the Data Controller without delay and in writing any Personal Data Breach and to offer him reasonable assistance and cooperation to ensure compliance with the obligations under articles 33 and 34 of the Regulation;

h) unless required by law, to destroy or return to the Data Controller the personal data at the end of the Contract, in any case deleting any existing copies;

i) to allow the Data Controller to exercise the power of control, under the Regulation, in order to verify compliance with the processing instructions provided and, in general, the Regulation.

8.5 The Data Controller expressly assigns to the Manager the power to identify any subcontractors/contractors to be used for the execution of the Contract, for this purpose directly appointing the latter, in the name and on behalf of the client, as data processing managers.

8.6 The Manager, by signing this Contract, accepts the appointment, confirms the direct and thorough knowledge of the obligations he assumes in relation to the dictates of the above-mentioned Regulation, commits to process personal data correctly and lawfully for the sole purpose of fulfilling the assignment received and guarantees to have adequate organizational and economic capacity for the processing in accordance with the regulations of personal data.

8.7 This Appointment Act will have the same duration as the Contract of which it is an integral part. The consideration agreed between the parties for the provision of services under the Contract shall also include the remuneration for the activity of the Data Controller.

9. Applicable law, jurisdiction and competent court. Alternative dispute resolution.

9.1 These Conditions and the orders issued under them are subject to Italian law.

9.2 All disputes relating to the interpretation and/or execution of these Conditions and the orders issued under them, will be exclusively competent

- of the court of Pescara (Italy), in case of purchases made by Users not qualifying as consumers; or

- of the court of residence or domicile of the User, in case of purchases made by Users qualifying as consumers.

9.3 The consumer residing in the European Union should be aware that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to non-judicially resolve any dispute relating to and/or arising from online sales contracts of goods and services. Therefore, and except as provided in this article 12, the User who makes purchases as a consumer can use this platform to resolve any dispute arising from the online contract entered into with Cartadaparati.it. 

10. Contacts

10.1 For further information and assistance on the Site or on the purchase methods on the Site or on Orders, Users can contact Cartadaparati.it through the customer service with the following methods info@cartadaparati.it, or by letter at the address below: Cartadaparati.it srl a socio unico, Viale A. Vespucci, 163 – 65126 PESCARA– Italy.

Graphic service conditions

1. As a preliminary service to the possible purchase of one or more Products, under the Terms and Conditions of sale and service, the registered User has the possibility to request from Cartadaparati.it, upon payment of a fee, a Graphic Service, consisting as better specified below in the modification of colors, dimensions or customizations of the chosen product:
1.1 The User will have to request the Graphic Service of Cartadaparati.it by clicking the appropriate "Graphic Service" button present on the Site 

Unless otherwise indicated by the User, for the execution of the chosen Graphic Service, the User will be contacted at the email address or phone number provided during registration on the Site. In any case, the User must describe their customization with as many details as possible, including at least the following information: dimensions of the support, size of subjects and patterns, possible color changes (where possible), perspective.

1.2 The User must proceed with the payment of the corresponding amount - equal to (i) Euro 14.90, plus VAT, if the User has chosen the Graphic Service, following the instructions indicated for the purchase procedure. Payment must be made in advance at the end of the online form completion; and only after the payment by the User, will the latter be contacted by the Graphic Service.

1.3 Based on the indications provided by the User, the Graphic Service will send to the User's email:

In case the User has chosen the service, two graphic proposals will be sent, made following their indications, from which they must choose only one to print

1.4 The Graphic Service provides for a maximum of three revisions, by the designer of Cartadaparati.it, on the graphic proposal sent and chosen by the User based on their feedback. It is understood that, in the presence of the User's acceptance of the graphic proposal, or in default, after the third revision by the Graphic Service, the obligations arising in this regard by Cartadaparati.it must be considered exhausted

1.5 If the User decides to proceed with the printing of the graphic proposal created by the Graphic Service, they can place one or more orders.

1.6 The content will be available to the User for a period of 30 days to facilitate the same in case of possible reprints, without prejudice to the right to request its cancellation by sending written communication to the address info@cartadaparati.it.

2. Since the Graphic Service involves also artistic activities, the obligations assumed by Cartadaparati.it are considered obligations of means and not of result, therefore Cartadaparati.it cannot be held responsible for the User's dissatisfaction once the three revisions are completed, it being understood that Cartadaparati.it will do its best to comply with the User's requests.

3. Every right of exploitation of the graphics created by the Graphic Service belongs to the User, save for the moral right of authorship in favor of Cartadaparati.it. In creating the graphic proposal, Cartadaparati.it does not perform any research of prior use and/or verification if the images are already in use by third parties and, therefore, it does not guarantee neither the originality nor the exclusivity of use of the graphics created by the Graphic Service. It is the User's responsibility to check the existence of third party rights before using the graphic proposal created by the Graphic Service, exempting Cartadaparati.it from any liability in this regard.

4. In any case, Cartadaparati.it reserves the right to modify or not to proceed with the processing even if it believes that the file received from the User and/or the graphic content requested by them involves a violation of intellectual property rights of third parties or contains defamatory, violent contents or in any way contrary to public order and decency.

5. It is understood that the selection of contents and images to print, as well as the acquisition of the related legal authorizations for their reproduction, where necessary, remain the exclusive responsibility of the Users. Cartadaparati.it cannot in any way be held responsible for the unauthorized use of images by the Users and for any type of violation of third party rights on them. The User therefore exempts Cartadaparati.it, also undertaking to keep it harmless and indemnified, from any liability towards third parties who should complain about violations of intellectual property rights, injuries to the image, honor, decorum, moral integrity or any material and non-material damage resulting from the printing of images and content uploaded by the User himself

6. Unless otherwise provided by these Special Conditions, the Graphic Service is subject to the conditions of sale and service of Cartadaparati.it. Notwithstanding the foregoing, pursuant to art. 59 lett. a) of the Consumer Code, the right of withdrawal in favor of the User is excluded with the full execution of the Graphic Service by Cartadaparati.it.

Revision no. 3 of 19/01/2022.

These general conditions apply exclusively to orders received by Cartadaparati.it owned by Eko design srl a single-member company after the revision date.